Frequently Asked Questions

Frequently Asked Questions

Find clear answers to your questions about our personalised disability support services and how we can assist you.

We offer a range of disability support services, including assistance with daily living, community participation, personal care, respite care, and tailored support for individual needs.

Yes, we are a NDIS-registered provider and can support both plan-managed and self-managed participants.

We are based in Albany, Western Australia, and proudly serve clients across Albany and surrounding communities.

Simply contact us by phone, email, or our website enquiry form. We’ll arrange a free consultation to understand your needs and create a personalised support plan.

Yes, we can deliver most of our services in the comfort of your own home or in the community, depending on your goals and preferences.

Yes, we offer flexible respite options to give primary carers a well-deserved break while ensuring your loved one receives high-quality care.

Absolutely. All our support workers are trained, hold relevant qualifications, and undergo police checks and Working with Children checks where required.

We take the time to truly understand each client’s goals, values, and cultural background. Our name, Aroha, means “love” and “compassion,” and those values guide everything we do.

You can contact us directly by phone or email or use our feedback form. We value your input and are committed to addressing concerns promptly and respectfully.

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